Features

Ticket Management

Create tickets or convert existing estimates, view ticket timer for SLA, progress slider, assign employees/subscribers, add inventory, accept or refund payment, rate tickets, create custom forms and labels, download offline/printable version of tickets, and manage risks or decisions related to the tickets.

Supplier Management

Mass import from CSV file, tag suppliers as wholesalers, track payment terms and methods, track Purchase Orders, track RMA RMA, print RMA Purchase Order, deliver to alternate locations, track payment types, track PO status, auto-update stock on receiving PO and track shipping details.

Employee Management

Track personal details, manage emergency contacts, manage bank details, add work shifts, assign a supervisor/manager (with more access, track vacations, organize employee benefits, organize training details, track employee incidents and review payroll.

Customer Management

GEOlocation mapping, mass import from CSV file, add label/tag customers, organize customer types (displayed as a tag on the ticket), provide customer specific discount rates, track payment methods, and organize customers into membership groups for discounts.

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MyShop

Scheduling

Explore Amazing Features

SCHEDULINGIt is a core feature that provides a calendar and Kanban Board with drag and drop features to easily update estimates/tickets.
AUTOMATIC INVENTORY UPDATEAmazing feature to stay on track with inventory counts by automatically adjusting stock with Purchase Order items and quantities.
POINT OF SALE(POS)A module for mostly selling inventory products with the ability to accept & refund payments and issue PDF receipts via email.
SETUP WIZARDThe setup wizard enables you to quickly setup your account with at least one location and one employee.