A Robust JOB
Tracking Solution – in the Cloud!
RepairsTracker (RT) is a Job Tracking and Ticketing cloud-based platform which has been designed to meet the needs of small, medium or large businesses and comes with several levels of customizations and workflows.
Quick Overview
Features
Our platform is a stress-reliever for businesses who are tired of piles of files and records to manage their data.
Powerful Dashboard
Allows fact-based business decisions and benchmarking, based on real-time data.
Track Estimates
Provide your customers with billable or free quick estimates with a unique link. Convert your estimates to jobs.
Track Tickets
Create interactive tickets with powerful, customizable features and share status updates to your customers via email.
Manage Customers
Manage your client base and their repair activities, memberships, payment modes, history & their GEO locations.
Manage Suppliers
Manage your suppliers, create purchase orders, track & return defective parts (RMA) and automatic inventory updates.
Manage Employees
Multiple user roles with performance monitoring, benefits & work-shift tracking with live or offsite ticket updates.
Track Inventory
Organize your shelves with our tracking module with thumbnail images, unlimited custom fields and QR codes.
24/7 Support
A well-trained team of professionals remain available to provide support round the clock.
API Integration
We constantly strive to integrate with vendors and partners such as Stripe, Algolia Address, Google Sign-in, Google Maps API.
Benefits
The RepairsTracker platform is a suite of modules dedicated to small/medium and large enterprises and is advantageous to the employees in umpteen number of ways.
Location/Stage
Shop owners can add multiple locations or stages and use the filter options accordingly.
Shop Assets
Each location can have its own set of tools and assets and can be grouped and drill down to the ticket level.
Dashboard Drilldown
Enables you to have a bird’s eye view of one or more shops, with the ability to drill down to the ticket level and export data.
Streamline Process
RepairsTracker well-organizes the end-to-end repair process, involving employees, customers and suppliers.
Web-based Interface
Developed using the latest web technologies to cater for the mobile and fast evolving screen sizes.
Multi-User Roles
Four levels of access within the system, namely, Super Administrator, Administrator, Manager and Employee.
Customizations
Create the simplest to the most complex form with our form builder tool. Add Quality control with pre/post checks and pictures.
Customer Interaction
Interact with your customers via the unique public link. Leverage remote payment feature and get your customers to rate your work.
Services
We have been doing repairs for the past 15 years and so we decided to create a platform dedicated to tracking any repairs, from anywhere at any time. Our design team consists of ex-cellphone, motherboard, computer, shoe, appliance, and roof repairs. Our teams are located in Canada, Mauritius and India.
- Data Conversion Services
- Implementation Services
- Professional Services
Data Conversion Services
Built-in data conversion tool to import existing customers, suppliers, and inventory lists. As an added service, we can also convert existing data into SAAS format for an added fee to avoid any discrepancies in data types or formats that may lead to redundancy.
Implementation Services
The platform has an in-built wizard to assist in setting up the account and shop(s). This added service will assist our customers in collecting all the shop requirements and our implementation team will customize the account based on specific requirements.
Professional Services
To assist businesses in the smooth running and enhancement of the platform according to specific needs or workflows. Contact us if you would like to discuss white label options or on-premise installations.
A deep dive into the
Payments stack
Use RepairsTracker at its Fullest!
The software has been designed to suit everyone’s budget
Make your life stress-free by adopting our simple pricing structure.
RepairsTracker PRO
This version of the software has been designed for medium to large organizations to accomplish various advanced functionalities such as complex integrations (payroll, finance, ERPs, MRPs) and specific design or workflow requirements. We also provide white-label options.
$9
USD / User / Month
- Manage Customers
- Manage Suppliers
- Manage Employees
- Track Estimates
- Track Tickets
- Payment Gateway
- Track Inventory
Testimonials
This is a really helpful software. It is helping to handle the things in the tough time of COVID. Great Work.
– Lorine Y.
I like the way the support persons are always available for help, even if I call them at midnight. Made my work easy. Grateful !
– Blondell W.
You guys did a brilliant job. I’m addicted to it and the happiest thing is that it is affordable and easily manageable.
– Ferguson S.
Start Using RepairsTracker
We’ve designed RepairsTracker for ease of use, while equipping it with features that are most useful for businesses.
- Quick Onboarding
- Unlimited Tickets
- Unlimited Locations